Contact Review Elite
Before You Write
If your message is about an order — a refund, a shipment, a charge on your card — we are the wrong address, and writing to us will cost you time. We are a review site. We do not sell anything, we never touch your payment, and we have no access to your order. Contact the merchant using the details in your order confirmation email. Everything else, we want to hear.
Email Us
We aim to reply within two business days. Real messages get real replies from a person.
What We're Glad to Hear About
- Corrections. This is the one we most want. If a spec on this site is wrong, a promotion we mention has ended, or a claim does not match your experience with a product — tell us. We will check it, fix it, and note that we did.
- Questions about our reviews. If a conclusion looks off to you, ask. We would genuinely like to know where our reasoning does not hold up.
- Requests. A trending product you would like us to look at, or a question you could not get a straight answer to anywhere else.
- A merchant treating you badly. We cannot resolve your order, but if a company we recommend is mishandling readers, that changes what we recommend. Tell us.
- Media and general enquiries. Happy to talk about our methodology.
What We Can't Help With
- Orders, refunds and shipping. Not our transaction — contact the merchant via your order confirmation email. For AiraBreeze orders, that is the official store you purchased from.
- Technical support for products. The manufacturer's support channel will always know their product better than we do.
- Paid placements. To be direct with the brands who ask: our scores are not for sale, we do not accept payment for a review, and no merchant sees a review before it is published. Please do not send the offer.
⚠ A note on heat safety
We write about staying cool at home, but extreme heat can be genuinely dangerous — especially for older people, young children and anyone with a health condition. No gadget review outranks common sense: in a severe heat wave, follow your local public-health guidance, and if someone shows signs of heat exhaustion or heatstroke, treat it as the emergency it is.